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055-976-7878
Is it possible to park before check-in → YES
It is possible on the day of your stay.
Chuk-in is at 15:00 and parking before that is charged.
Advance reservation is required.Is there a parking space for wheelchairs? →YES YES
We have a parking space for one car near the front entrance.Access to the hotel (my car) From the nearest IC
■When coming from Tokyo and Nagoya
【Get off at the Tomei Expressway Numazu Interchange】→"Numazu Interchange Line Approximately 2.5km straigh…Continue readingHow to get to the hotel(Public transportation)
■Get off at JR Mishima Station
【taxi】About 15 minutes from the south exit of Mishima Station
【scheduled bus】Mishima Station South Exit No. …Continue readingPlease tell me the breakfast fee for children
Free up to 3 years old, charge will be charged for 4 years old and over.
Offer styles and prices vary depending on the date.What are the convenient facilities in the surrounding area?
【The photo is SUN TO MOON KAKITAGAWA(Large shopping center)】
The following facilities are located around the hotel.
■convenience store:7-min…Continue readingIs there an entertainment facility nearby where you can play even in the rain? →YES YES
【The photo is Gokurakuyu Mishima Store】
■Arcade:5 minutes by car from Within SUN TO MOON KAKITAGAWA
■Bowling alley:5 minutes by car from Wit…Continue readingCan I sleep with my child? →YES YES
One child per bed can use existing bed with children under elementary school age. (Free)
amenities in the room are for the number of people …Continue readingPlease tell me the cancellation fee
Cancellation 2 to 3 days before your stay ... 20% of the plan
Cancellation the day before your stay ... 20% of the plan
Cancellation on the …Continue readingIs there a place where I can withdraw money?
There are ATMs Ministop and FamilyMart, which are about a 7-minute walk from the hotel.Is it possible to store luggage before check-in and after out? →YES YES
Luggage will be stored at the front desk only on the day of check-out as well as before check-in.
Please do not hesitate to contact us.Is it possible to ship packages? (Shipping from the hotel) → YES
Yamato TA-Q-BIN is available. (We cannot accept cool flights)
If it is outside the normal size, please contact us in advance.Refrigerate,Frozen front desk storage → NO
Please understand that refrigerated and frozen products cannot be stored due to hygiene reasons.Is there a transfer? →NO
We do not provide transportation at this facility.
Please use the public transportation.Can you arrange a taxi? →YES YES
We are not waiting at the hotel.Reservations are accepted at the front desk.
It usually takes 10 to 15 minutes to arrive by taxi.Can I bring in food and drinks? →YES YES
Please refrain from bringing it into the banquet hall, but you can bring it freely in your room.Do you have a fitness club? →YES YES
●Adjacent to the hotel is the Fitness Plaza SPLASH.
As a guest benefit, you can usually use it for 2 hours from ¥ 3,150 to ¥ 1,100.
Please u…Continue readingAbout hotel dinner (banquet)
At our hotel, only groups (15 people or more) can be accepted at the banquet hall, and advance reservations are required.
We will provide di…Continue readingIs it possible to send and receive faxes? →YES YES
We accept fax transmissions and receptions.
Please tell us your room number and guest name when you receive it at the hotel.
Some transmissi…Continue readingCan you arrange a massage? →YES YES
Massages can be arranged until 11 pm.(40 minutes/¥ 4,500)
*Please understand that we may not be able to accept your request depending on the…Continue readingIs there a separate room for the bath and toilet? →YES YES
Japanese-style rooms and Japanese-style + Western-style rooms have separate baths and toilets.
All other rooms have toilets and baths, but t…Continue readingIs the toilet Japanese-Western style? →Western style shower toilet
All the facilities are Western style shower toilets.Do you have a diaper changing table? →YES YES
It is installed in the women's restroom in the lobby on the 2nd floor.Do you have pajamas for children? →NO
We do not have children's pashamas, so please bring them with you.Can I stay with my pet? →NO
Unfortunately, we do not accept pets in the same room.
Pets with you cannot be kept.
Please contact us at the time of booking as we will int…Continue readingIs there a shopping center nearby? →YES YES
There is a large shopping center (SUN TO MOON KAKITAGAWA) about 5 minutes by car.About luggage shipping(Shipping to the hotel)
Please contact us in advance and we will keep your luggage until check-in except for valuables, food and dangerous goods.
Please be sure to …Continue readingDo you rent wheelchairs? →YES YES
We have one wheelchair for rental.
If you plan to use the service, please contact us in advance so that it can be delivered smoothly.
(Wheel…Continue readingPlease tell me about the storage of valuables
There is no in-room safe.
We will keep it at the front desk.
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