FAQ

【Hotel / Guest rooms】
What is the amenities
●In the room ... Shampoo,Hair conditioner,Body soap,Hand soap,Bath towel,Face towel,Cups
●Front desk self-service ... Gown,Slipper,Toothbrus…Continue reading
【Hotel / Guest rooms】
Do you have a smoking room? →NO
We apologize to smokers, but all rooms at this facility are non-smoking.
A smoking space is provided outside the building (on the right side…Continue reading
【Hotel / Guest rooms】
Is it possible to connect to Wi-Fi? →YES YES
Free Wi-Fi is available in the rooms and in the lobby on the 2nd floor free of charge.
No password setting is required.
【Hotel / Guest rooms】
Can I connect to the internet? →YES YES
Internet connection service using wired LAN is available in all guest rooms free of charge.A LAN cable is also available in the room, but a …Continue reading
【Hotel / Guest rooms】
Is there a refrigerator? →YES YES
All rooms are equipped with empty mini refrigerators.
You are free to bring in food.
【Hotel / Guest rooms】
Can I extend the check-out time?
Check-out time is usually 10:00.
・30% of room rate until 12:00
・After 12:00, it will be treated as one night.
Please understand that we may …Continue reading
【Hotel / Guest rooms】
Is it possible to accelerate the check-in time?
Depending on the reservation status on the day, check-in can be accepted from 12:00 pm earlier than usual.
Please call us.
There is a charge…Continue reading
【Hotel / Guest rooms】
What kind of view do you see from your room?
From the rooms on the 4th to 6th floors, you can enjoy different views from north to south.
【North side】
You can see the mountains of Mt Fuj…Continue reading
【Hotel / Guest rooms】
Are there any rooms available for families? →YES YES
We have Japanese-style rooms and twin rooms for families and groups.
Since this type has a small number of rooms, we will prepare it in the …Continue reading
【Hotel / Guest rooms】
Do you have Japanese-style rooms or Japanese-Western style rooms? →YES YES
Japanese-style room 15 square meters ... 1 room, Japanese-style room 25 square meters ... 1 room, Japanese + Western room ... We have one ro…Continue reading
【Hotel / Guest rooms】
Please tell me the check-in and check-out times
Check-in 15:00, Check-out 10:00.
Front desk operations will be closed from 24:00 to 6:00 the following day.
In case of an emergency, we will…Continue reading
【Hotel / Guest rooms】
Is there a separate room for the bath and toilet? →YES YES
Japanese-style rooms and Japanese-style + Western-style rooms have separate baths and toilets.
All other rooms have toilets and baths, but t…Continue reading
【Hotel / Guest rooms】
Do you have a PC rental? →NO
We do not rent guest rooms.
【Hotel / Guest rooms】
Please tell me about the storage of valuables
There is no in-room safe.
We will keep it at the front desk.