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FAQ

  • Hotel / Guest rooms

    What is the amenities

    ●In the room ... Shampoo,Hair conditioner,Body soap,Hand soap,Bath towel,Face towel,Cups
    ●Front desk self-service ... Gown,Slipper,ToothbrusContinue reading
  • Hotel / Guest rooms

    Do you have a smoking room? →NO

    We apologize to smokers, but all rooms at this facility are non-smoking.
    A smoking space is provided outside the building (on the right sideContinue reading
  • Hotel / Guest rooms

    Can I connect to the Internet? →YES YES

    All guest rooms are equipped with free wired LAN internet connection service and free Wi-Fi.LAN cables are provided in the rooms.
    There are Continue reading
  • Hotel / Guest rooms

    Is there a refrigerator? →YES YES

    All rooms are equipped with empty mini refrigerators.
    You are free to bring in food.
  • Hotel / Guest rooms

    Can I extend the check-out time?

    Check-out time is usually 10:00.
    ・30% of room rate until 12:00
    ・After 12:00, it will be treated as one night.
    Please understand that we may Continue reading
  • Hotel / Guest rooms

    Is it possible to accelerate the check-in time?

    Depending on the reservation status on the day, check-in can be accepted from 12:00 pm earlier than usual.
    Please call us.
    There is a chargeContinue reading
  • Hotel / Guest rooms

    What kind of view do you see from your room?

    From the rooms on the 4th to 6th floors, you can enjoy different views from north to south.
    【North side】
    You can see the mountains of Mt FujContinue reading
  • Hotel / Guest rooms

    Are there any rooms available for families? →YES YES

    We have rooms available for large groups, including families.
    We have Japanese-style rooms, 29m² twin rooms, 29m² triple rooms, and JapaneseContinue reading
  • Hotel / Guest rooms

    Do you have Japanese-style rooms or Japanese-Western style rooms? →YES YES

    Japanese-style room 15 square meters ... 1 room, Japanese-style room 25 square meters ... 1 room, Japanese + Western room ... We have one roContinue reading
  • Hotel / Guest rooms

    Please tell me the check-in and check-out times

    Check-in 15:00, Check-out 10:00.
    The front desk is closed from midnight to 6:00.
    In case of an emergency, please contact us at extension numContinue reading
  • Hotel / Guest rooms

    Is there a separate room for the bath and toilet? →YES YES

    Japanese-style rooms and Japanese-style + Western-style rooms have separate baths and toilets.
    All other rooms have toilets and baths, but tContinue reading
  • Hotel / Guest rooms

    Do you have a PC rental? →NO

    We do not rent guest rooms.
  • Hotel / Guest rooms

    Please tell me about the storage of valuables

    There is no in-room safe.
    We will keep it at the front desk.

Reservation / Inquiry

If you have any questions, please contact us.